OMNICOMM provides this limited warranty only to the person or entity (“Customer”) that originally purchased the product from OMNICOMM or its authorized Distributors, Resellers, Agents or System Integrators.

If a product proves defective during this warranty period, OMNICOMM, at its option, either will repair the defective product without charge for parts and labor, or will provide an exchange for the defective product.

• Warranty services shall be obtained via the OMNICOMM office or authorized Distributor, Reseller, Agent, and System Integrator, EN16 through which the product has been purchased
• If the original Distributor, Reseller, Agent or System Integrator is no longer in business or unavailable, the Customer may contact OMNICOMM Global Support Center or the nearest OMNICOMM local office at [email protected]
• When requesting warranty service, the product, proof of purchase, product serial number and warranty reclamation report shall be provided
• OMNICOMM reserves the right not to offer the free warranty services if the above listed documents are not presented or the information they contain is incomplete or illegible; this warranty shall not apply, if the model name or serial number of the product has been altered, erased, disappeared or became illegible
• If warranty service can be approved by an OMNICOMM engineer remotely, Omnicomm sends preventive warranty service replacement of the product; in this case Customer might be charged for all fees incurred, in particular for freight, duties, taxes and brokerage fees
• If a detailed inspection in OMNICOMM labs is needed, Customer shall ship the equipment to the nearest regional office of OMNICOMM or authorized Distributor, Reseller, Agent or System Integrator, with shipping charges and all fees paid by the Customer
• OMNICOMM will pay one way freight when sending back warranty replacement to client, shipping of non-warranty sensors back to client, is on Customer expense
• Time spent on warranty services shall be added to the warranty term. This time starts from the date on which the warranty EN17 reclamation report with all information listed above has been sent to OMNICOMM, or its authorized Distributor, Reseller, Agent, and System Integrator

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care, alterations, mishandling or accidents. OMNICOMM shall not be obligated to furnish service under this warranty to costs incurred for installation, removal or reinstallation or to damage to accessories or vehicle (equipment) electrical system, or mechanical parts.

In addition, this warranty shall not cover components expected to require periodic replacements during product life cycle such as batteries, cables et cetera, or installation, usage and maintenance of the product not in accordiance with OMNICOMM instructions, technical standards and requirements listed in the product documentation. Free warranty services shall be annulled in case of fires, accidents, liquids, chemicals, floods, and excessive heat beyond the parameters indicated by OMNICOMM in the product documentation, as well as electrical overloads, voltage or supply of excessive or incorrect voltage, radiation, electrostatic discharges including lightning, other external forces and impacts.

OMNICOMM provides no warranty of peripheral devices connected to its products or usage with such peripheral devices, terminals, and accessories of a type, condition and standard not confirmed by OMNICOMM.

Under no circumstances shall OMNICOMM, its Channel Partners like Distributors, System Integrators, Resellers, or its Employees, Officers, EN18 Directors and Agents be liable for any consequential, indirect, special, punitive, or incidental damages including but not limited to claims for loss of data, goodwill, inconvenience, delay, profits, use of financial or material assets or use of OMNICOMM products and solutions, interruption in use or availability of data or electronical systems or services.

OMNICOMM’s entire liability and the exclusive remedy for claims related to or arising out of these terms and conditions for any legal cause and despite the form of action, whether in contract or in tort, statutory or otherwise, including negligence and strict liability, shall not exceed the amount of the purchase price paid. This limitation of liability shall be effective even if OMNICOMM has been advised of the possibility of any such damages.

OMNICOMM neither assumes nor authorize any other person to assume for it any other liability in connection with the sales, installation, operation, maintenance or use of OMNICOMM’s products and solutions.

OMNICOMM VIETNAM LIMITED LIABILITY COMPANY;

126 Dong Van Cong Street, Thanh My Loi Ward,

Thu Duc City, Ho Chi Minh City, Vietnam

📧 Email: [email protected]

🌐 Website: omnicomm.ltd

For development questions, please contact the company department at:

OMNICOMM OU Soldina tn 1, Narva 21004, Estonia, EU

📞 Phone:+372 356-95-95

📧 Email: [email protected]